If you forgot your password, please visit the account login page and select "forgot my password." 
If you no longer have access to the email associated with your account, or if you are still having issues resetting your password contact us: helpteam@hcca-info.org or 888.580.8373.

Conference credits will not be issued to no-shows.

No refunds are given for cancellations.

If you need to cancel your participation at any time, submit your request in writing to helpteam@hcca-info.org. A conference credit will be issued for all registration fees paid (less any cancellation fee) and will expire 12 months from the date of the originally cancelled conference. Cancellation requests received within 7 days of the event start date will be assessed a $250 cancellation fee. Conference credits may be applied toward any HCCA service or product. If a conference credit is applied towards an event, the event must take place prior to the credit’s expiration date.

You may choose to send a substitute in your place. An additional fee may apply depending upon the membership status of the substitute attendee. Requests must be submitted in writing to helpteam@hcca-info.org.

Attendance at one of our Basic, Privacy or Research Compliance Academy is probably the best ways to get education for a compliance role and compliance program.  View all upcoming HCCA Academy options.

Attending our other conferences is another great way of learning what you need to know in compliance. View all the upcoming HCCA conferences, especially our annual Compliance Institute. The topics covered span the gamut of healthcare compliance issues.

If you cannot travel to one of our many conferences, we also offer weekly HCCA webinars.

Membership in HCCA's Association gives you the opportunity to access documents on our website uploaded by other members. You also have access to the members’ directory for networking as well as discounts on products and conferences.

For comprehensive compliance education, we also recommend viewing our many books, which can be ordered from the store. 

Log in to your account from the website and navigate to your Member Dashboard. You will then be able to scroll down to the section that is labeled "Invoices & Receipts."

The first full week in November.  Learn more about Compliance & Ethics Week

If you have more than 10 people attending a webinar, please contact member services at helpteam@hcca-info.org or 888.580.8373.

If you have encountered an ethics or compliance issue at an SCCE or HCCA event or while interacting with a member of the staff, you have several options to report it.

Email the Chief Compliance Officer
adam.turteltaub@corporatecompliance.org

Email the CEO
gerry.zack@corporatecompliance.org

Report the incident via our third-party helpline by calling 1.844.981.1072 or going to www.sccefeedback.ethicspoint.com and select “Make a Report”.  You have an option to report the incident or concern anonymously.